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Courses: Managing Front Office Operatio (HSM-120)

Managing Front Office Operatio (HSM-120)
This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. The course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.

Course Name: HSM-120
Departments: Business
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Course Locations:
Prerequisites: Prerequisite 1: ENG-101 or ENG-112; Prerequisite 2: HSM-100
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